Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Open an EZ Tagaccountonline today. You can email [email protected] or call Customer Service 866-978-5061 Monday Friday during normal business hours. color: #376d7d; Hours may vary based on the business needs of the HCAO. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. You can try any of the methods below to contact EZ TAG. Logos and other trademarks within this site are the property of their respective owners. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Visit the Career Advice Hub to see tips on interviewing and resume writing. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. .hmg-jb a:hover, .hmg-jb a:focus { 1st. You may visit their website or send an email request by clicking HCTRA Email Support. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Must be able to adapt to dynamic, quickly changing telecommunications environment. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. If you need assistance, please contact Customer Service. 9 followers 9 connections. Job Description & How to Apply Below. Will I still have to pay for pending toll charges? The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Payments are free with a linked bank account. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to [email protected]. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Last Modified May 6, 2020. background-color: #376d7d; Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. You Will Find Thewww hctra org loginTop Links Here. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. #jb-user-account-nav>li.active>a { E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . We will resume normal business hours on Monday, February 22. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. 2277 Plaza Drive, Suite 600 Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. The information is transmitted to the Toll Operators Back Office or processing center. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! color: #376d7d; Please put the word VIOLATION on the subject line. What happens if I fail to register my License Plate as required? We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. More Harris County Toll Road Authority FAQs. You can email [email protected] or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Houston, Texas 77021 Corporate Headquarters Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. It is now July 21, and still no transponders. Houston, Texas, United States. var jb_url = 'careers.resourcestaffing.com'; You may also call 866-978-5061 during normal business hours. You'll need to update your log-in credentials. Prevent apps from taking your money without permission. Developer: Harris County Toll Road Authority . Houston, TX 77040. 2023 Texas Department of Transportation. It has been a lifesaver to me and my family. What a useless bureaucracy. Please include the detailed page showing the license plate, time/location and toll amount. 281-875-EASY (3279) Roadside Assistance. Where can I get my cash reloadable BancPass Toll Sticker? As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . BancPass and PlusPass does not work outside of those allotted states. What If deactivate my BancPass Toll Sticker? Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Get email updates for new Customer Service Representative jobs in Houston, TX. Important: All applicants must complete the assessment. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! | Wilshire North Houston Hours/. Job Description Collections Violations Dept. You can unsubscribe from these emails at any time. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. queue.script("/js/bootstrap.min.js").wait() This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. 2555. Ability to speak and type at the same time. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Commute & Mass Transit and other bills can be paid at doxo. Overview of CSC complaint handling. Also note in the email your BancPass Toll Sticker number. Does doxo process payments for all Harris County Toll Road Authority services? 10 followers 10 connections. doxo is not an affiliate of Harris County Toll Road Authority. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. } If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. (Enter less keywords for more results. background: #376d7d; https://www.doxo.com/info/harris-county-toll-road-authority. Manage your account with automatic text reminders and the BancPass mobile app. For roadside assistance, please . They found me something that really suited my personality and the type of work I like and they found it fast! The staff responds very quickly and with details. San Antonio, TX. Sign up First time to login? Mobile:832.725.5443 Users can view their account balance via the BancPass phone app. Were only here for another ten days. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. The best way to manage your account is by downloading the app. color: #376d7d; if(typeof jQuery == 'undefined') { You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Mon Friday 7:30 AM 5:30 PM. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Ability to speak effectively on the telephone. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. . } We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. } Support Phone. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. By Travis_McGee . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. I try to cancel by Phone but i cant make it checkSSL(); Chicago, Illinois. x We use cookies to ensure that we give you the best experience on our website. How can I contact Harris County Toll Road Authority about my bill? No minimum balance required. All Rights Reserved. Love my recruiters & clients. You choose when and how much to replenish! Meeting daily, weekly, and monthly production objectives. background-color: #376d7d; You can pay for a Toll Violation Invoice you received in the mail online. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. 6538 South Frwy. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. BancPass service fees may also apply. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. for HCTRA (VEC)$15.75/hr. } Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Toll amount owed is typically available within 7-10 business days of your trip. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { color: #fff; This Is How You Can Easily Access The www hctra org login. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Prepare and . For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. border-color: #376d7d; Haddington, Scotland, United Kingdom. Password reset instructions will be sent to your email address if it has an associated account. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . The amount of a reload includes a $2 fee. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Optional For Hilton Honors related questions or issues. You may choose to opt-out of ad cookies. color: #fff; Where are my transactions? document.write("