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Please select the location of your service and we'll remember your selection for next time. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. Temperatures dropped into the 30s that night and my kids had to sleep in their winter coats with every blanket in the house. Mature height: 60 80 feet. Calling all volunteers! The catch with that is there is no daily reading for those days. Fast growing. disease, predation). Requested a meeting with Consumers and tree service manager to no avail and denied. I Hope he sees this too, and if he isn't training your new employees yet, he should be! Again I have rights that would like to see the companies Policies and pandemic, policies and customers rights to be mailed to me as register mailed thru USPO as well as a bill because I never got a bill from consumers energy and all I got a threat voicemail saying that I will have the gas consumer cut and threading me to pay when by law and constitution thats not right to do .. How can you know what was said and talked about not even being on site. I have more problems than I need this just adds to my grief and stress. Consumers Energy: If a tree falls on power lines after a storm, Consumers Energy states "In the aftermath of a storm, our crews will work 24/7 to trim or remove any tree that is interfering with power restoration. This profile has not been claimed by the company. To Whom it may concern; Our Find a Contractor database includes contractors who sell and install insulation, windows and heating and cooling equipment. Appliance Service Plan does not affect your regulated utility service. Mature height 25 50 feet. Mature height: 15-25 feet. Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? Wordfence is a security plugin installed on over 4 million WordPress sites. We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. We require contact information to ensure our reviewers are real. For more information on spongy moth and control options, clickhere. 280 Lighthouse Circle Consumers Energy Complaints | Lansing MI See reviews below to learn more or submit your own review. Clusters of foot-long, white, fragrant flowers in early summer. On July 5, 2022 at about 1-1:30am, the electrical transmitter box behind my home at 61 Elmview Ct. caught fire. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". increased on or after 05/28/2020, going from an average of 3-7 kWh per day. Last Name. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. Email Address. When necessary, the city contracts with a tree care company for any problem trees that are not within the area that is currently being targeted. The same is true for Urban and Suburban environments. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . This complaint was posted by a verified customer. Trimming trees is not a "do-it-yourself" job, especially when it's around or near a power line. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. Natural diseases and the treatment successfully reduced the density of spongy moth activity. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. We expected better professionalism than this! I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. Cookie Settings/Do Not Sell My Personal Information. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. Fast growing. Gingko:Distinct, beautiful tree. One marked to cut down and the other marked to be trimmed. Thank you for your prompt attention to this matter. I do not recall reading anything from Consumers Energy that said I could get a call from my privately listed number from someone other than Consumers Energy. Consumers Energy spent more than $45 million on forestry statewide last year. In this event, we will do our best to inform you of those changes. The city has an annual tree planting program available to residents who are interested in sharing the cost of a new tree to be planted in the out-lawn area (between the sidewalk and the street) of their home. The bill estimator told us we were in line to see a $105 decrease in this month's bill. I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. Check my account - [protected] for billings for October 2021 through March 2022. Fast growing. Forestry Inquiries. Use Our Contractor Database. My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. 1 0 obj "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. For many years, it has had an active vegetation management program. Unsubscribe easily. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. They will not remove trees only trim. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. *Consumers Energy - Neighborhood Power Line Upgrade Project & Tree Cutting RESULTS: Wednesday 9/25/19 MEETING About 70+ neighbors joined the ODWNA on Wednesday 9/25 evening at Winchell Elem. We work with severalprofessional tree trimming companies, who are trained on safe and environmentally responsible tree care, to complete the tree trimming. Distinct, beautiful tree. Replacement of my refrigerator. 0:00. We called at 6pm, they cancelled the appointment because we had already had one that day. My address still has and will continue to have the stair address. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. Utilities say they need to cut . Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. These trees will be marked with two white dots. There were days where the meter did not read and so they were not added to the bill estimator. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. Mature height of 15-20 feet. The outlawn must be greater than 48 inches in width: Greenspire Linden: Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). This lack of communication is unacceptable! They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. Small debris, such as leaves and small limbs, will be cleaned and removed. Community Rules apply to all content you upload or otherwise submit to this site. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. How do I fight this? I have a serious problem caused by Consumers Power. I witnessed that with the technician. We use intelligent software that helps us. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. Do I need a permit to remove a tree from my yard? The Arbor Day site states they mature at 50 feet to 75 feet. We are VERY unhappy with the service done! I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. Please contact me as to what you plan to do about this incident. Medium growth rate. She went beyond her means to take care of the business at hand. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Never use the appliance service plan with Consumers Energy! I immediately after that I changed my license to my parents home because the person is not a random person it is someone I knew and they know I did not live with my parents so that gave me some peace that he could not find me again it may be rational but it gives me some small peace. your browser. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. My partner stayed home and no one came. Then charge a service few every month which is more than the energy we lose. Terrible service. Wood Chippers Carlton Professional Tree Equipment. Someone needs to explain to me how my kilowatt usage can double and triple over last year. Click here to get notifications about new complaints of Consumers Energy. Consumers Energy Tree Trimming/Removal In order to improve the reliability of electric service to residents, Consumers Energy and its contractors continue to conduct tree trimming and removal in private utility easements around EGR. September 17, 2022 (800) 947-5000 Customer service is now available at your fingertips. Mature height: 15-25 feet. Map of Trimming Area Kids love to climb trees. ;RDs?\xxp|88:qk1# UU>/J0UPHg_Q(R8C =0 -e8 Tr,P$)-sY^;c5S$apoSw Also, I was told its a misunderstanding on my part. We never had a problem with this tree with the power line. Power lines are not insulated; if you touch one you will be severely injured or even killed. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. We have things to do, business to take care of, condos to buy and move into. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. No note, text, email or call. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. Call your power company and let them look at it and trim it so it is safe to take down. I can give you $25 on your next bill." I was only using it for mail. They refused to come again until the next morning. Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. Feb 28 For more information on who owns what when it comes to your electric service check out our company blog: force4michigan.com By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. Very unprofessional. Inclement weather can significantly limit the effectiveness of spray programs. a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. The Spring Recycling Day will run from 9:00 am to 1:00 pm and will be held at Chippewa Middle School ( 4000 Okemos Road , Okemos ) . 2023 Advance Local Media LLC. If you see dead or dying caterpillars on a tree, leave them in place. Learn all about energy savings as you move through a virtual home. reliant energy tree trimming Rockville SS8P best underseat powered subwoofer. The supervisor did not have a helpful attitude during any point during the conversation. Phone: [protected] Please consider this and respond back to me as soon as possible. Again with another long hold. Tree Trimming Tree Maintenance Fallen trees are responsible for nearly 70 percent of the time our customers spend without power. Mature height: 60-70 feet.New trees cannot be planted where a tree was recently removed because of the root mass still under ground.In 2016, the City hired Davey Resources to complete aninventory of all trees along city streets and in parks and natural areas. %PDF-1.7 I was told I would be getting a call from their customer care team but never received one and they will not transfer me when I call the reps. She is just outstanding and super professional. Trees have caused more than 25 percent of power interruptions. Below you will find links to a map of the effected area, a letter that was sent out to residents within that area, and further information by MSU-Extension and other governmental agencies related to Spongy Moth. How are they allowed to do this without a lease? Yesterday we got home and our tree (only one in our yard) was hacked hideously! DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. To contact Consumers Energy regarding trimming or removals of trees in private easements or public right-of-way, please visit the contact tree management link or contact a Grand Rapids area forestry planner by calling Consumers Energy at 616-530-4306. Deep dark green leaves persist late in fall turning to yellow-green. I have a bill for a utility company but it does not belong to me. A legal battle is brewing across Michigan and the nation that pits the public against utilities over trimming trees to assure reliable access to power. So now that account number in question is [edited]. Be the first one to find this review helpful. Keep in mind other electrical equipment that may be on your property too. FAQ. Residents often ask, what can we do to help reduce the moth infestation?. Sign up to receive our free weekly newsletter. I evacuated the property until Consumers came out the next day. Come to find that someone used my name so I could not see this. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. This is not me simply trying to get out of service I have used. Mature height of 35-40 feet. Pruning oaks or harvesting trees from woodlands and forests can similarly cause oak wilt outbreaks for lumbering or line clearing operations if such practices are conducted during periods conducive to OW transmission. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. For suggestions to find the best web browser for you Kurstaki (BtK) in the Spring of 2019. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. On Tuesday 9/13/22 our HVAC system received its annual inspection by Moore Mechanical and all was well. **THIS IS NOT A COMPLAINT** Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. [protected]@gmail.com. So late this morning a person from Consumers showed up and said 'not my responsibility'. endobj We value your privacy. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. All the customer service reps were nice enough, but management refused to do anything. This means the easement is permanent, and if the property is sold, the easement is still a part of the property. Meridian Township will be holding its annual Spring Recycling Dayon Saturday , April 22 and is looking for volunteers to assist with the event . For comparison,. In their letter they recommend that I turn my claim over to my insurance carrier. Desired outcome: I have, or rather, had, two fully grown Blue Spruce pine trees which beautifully framed my front yard, and which to me were a valuable part of my landscape. "Consumers Energy is ready and committed to our customers, even as Mother Nature has delivered a one-two punch of severe storms over the last week," said Jeff Shingler,one of Consumers Energy's officers in charge for the event. Sincerely ADRIANA FARANSO, Desired outcome: Mature height: 60-70 feet. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. After two ice storms within a week, 600. I am very frustrated that I have watched as everywhere else was put ahead of us and everywhere else is with power again with us being one of the first areas to lose it. endobj Consumers Energy will trim or remove trees interfering with electric restoration activities and the City will collect limbs from power lines, streets and sidewalks. This trimming is considered normal maintenance and reduces outages in high winds. Because some of it goes beyond trimming..

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